Customer Service Representative
Department / Customer Support
About Job:
We are looking for a dedicated and customer-focused Remote Customer Service Representative based in the USA to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a seamless customer experience. This position offers flexible opportunities, with both full-time and part-time roles available at a competitive rate of $30 per hour.
Responsibilites:
Respond to customer inquiries via email, chat, and phone in a professional and timely manner.
Assist customers with troubleshooting issues, product information, and general support.
Maintain accurate records of customer interactions and resolutions.
Escalate complex issues to the appropriate department when necessary.
Provide feedback to improve customer experience and internal processes.
Stay up to date with company policies, products, and services.
Perks and Benefits:
Competitive Pay: $30 per hour.
Health insurance coverage (medical, dental, vision)
Paid time off and holiday pay
Flexible Work Schedule: Choose between full-time and part-time hours.
Remote Work: Enjoy the freedom of working from home.
Growth Opportunities: Potential for career advancement within the company.
Supportive Team: Join a company that values collaboration and employee well-being.
Job-type
Full-time/Part-time
Experience
Medior
Salary
$30/hr